Contact Us
Thank you for visiting Waynew. We value our customers above all else and are fully committed to providing a transparent, reliable, and exceptional shopping experience. Whether you have inquiries regarding our smart interactive pet utilities, require assistance with order tracking, or wish to initiate a compliant return, our dedicated support team is here to assist you.
For immediate assistance or detailed inquiries, please connect with our administrative and legal headquarters through the verified corporate channels listed below:
Corporate Identification & Contact Channels
- Trade Brand Name: Waynew
- Legal Parent Entity: 115 INDIAN RIVER DRIVE #327 LLC (Florida Document No. L24000100942)
- Federal Employer Identification Number (EIN): 99-1683072
- Direct Digital Mailbox: support@waynew.shop
- Verified Support Line: +1 202-437-4667
- Physical Administrative Depot: 306 FOREST HILL DRIVE, COCOA, FL, 32926, USA
Customer Care Operational Hours
- Operational Framework: Monday through Friday, 9:00 AM - 5:00 PM Eastern Standard Time (EST).
- Service Benchmark: Please note that our digital mailbox is monitored continuously. All inbound support correspondence and transactional inquiries receive a comprehensive, human response within 24 business hours. Inquiries submitted over weekends or official United States federal holidays will be addressed promptly on the following business day.
*Note to Consumers: If you are contacting us regarding an existing order, please remember to include your exact purchase transaction order number (e.g., #WAYNEW-1001) within your email subject line to guarantee an accelerated resolution from our logistics squad.